Terms of service

Welcome to UrbanStore99. By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.

If you do not agree with any part of these Terms, you may not use our website.

Account Terms

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

You agree to provide accurate, current, and complete information at all times. We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise and are inclusive of applicable taxes unless specified.

We reserve the right to change prices, offers, or product availability at any time without prior notice. Payments must be made through the payment methods available on our website. We do not store your card or payment details.

Product Descriptions

We strive to ensure that all product descriptions, images, and details on our website are accurate and up to date. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

Minor variations in color, size, or appearance may occur due to photography, lighting, or screen differences.

Order Acceptance and Cancellation

Placing an order on our website does not constitute acceptance of the order. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, or issues with payment.

If your order is cancelled after payment has been processed, the amount will be refunded according to our refund policy.

Shipping and Delivery

Orders are processed and shipped within 5 business days unless otherwise stated. Delivery timelines may vary based on location, courier partner, and external factors beyond our control.

While we strive to deliver orders on time, delays may occur due to unforeseen circumstances. [STORE NAME] is not responsible for delays caused by courier services or events beyond our reasonable control.

Returns and Refunds

Our return and refund policy outlines the conditions under which products may be returned or refunded. Please refer to our Returns & Refunds Policy page for detailed information.

We reserve the right to refuse returns that do not meet our policy criteria.

Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To infringe upon intellectual property rights

  • To upload or transmit malicious code or harmful content

  • To interfere with or disrupt the website’s security or functionality

Violation of these terms may result in immediate termination of access.

Limitation of Liability

To the maximum extent permitted by law, UrbanStore99 shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of India.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated Terms.