Shipping Policy

At UrbanStore99, we aim to deliver your orders in a timely and reliable manner. Please read the details below to understand how shipping works with us.

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Shipping Methods Available

We ship orders using trusted third-party courier and logistics partners to ensure safe and timely delivery. The shipping method used for your order may vary based on your location, order size, and availability of courier services.

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Order Processing Time

All orders are processed within 24 hours after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders or unforeseen delays, processing times may be slightly extended. In such cases, we will keep you informed.

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Delivery Timeframes

Estimated delivery timelines are as follows:

• Domestic Shipping (India): 5 BUSINESS DAYS

• International Shipping (if applicable): 20 BUSINESS DAYS

Delivery times may vary depending on your location, courier partner, and external factors such as weather conditions or regional restrictions.

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Shipping Costs

Shipping charges are calculated at checkout and depend on factors such as order value, delivery location, and shipping method selected.

• Shipping Cost: INR60 (if applicable)

• Any applicable charges will be clearly displayed before you complete your purchase.

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Tracking Information

Once your order has been shipped, you will receive a confirmation email or message containing your tracking number and tracking link. You can use this information to monitor the status of your delivery.

Please allow up to 24 hours for tracking details to become active.

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Delivery Issues and Delays

While we work closely with our delivery partners, delays may occasionally occur due to reasons beyond our control, such as courier delays, incorrect address details, or natural events.

UrbanStore99 is not responsible for delays caused by courier partners. However, we will assist you in tracking and resolving delivery issues wherever possible.

Please ensure that your shipping address and contact details are accurate at the time of placing the order.

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International Shipping (If Applicable)

We may offer international shipping to select countries. International orders may be subject to customs duties, taxes, or import charges levied by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Delivery timelines for international orders may vary based on customs clearance and local courier services.